Terms and Conditions
Please read these Terms and Conditions carefully before purchasing or using our services. By placing an order or accessing our website, you agree to these Terms.
1. INTERPRETATION AND DEFINITIONS
For the purposes of these Terms and Conditions:
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
- Company (referred to as “DG Digital Marketing”, “we”, “us” or “our”) refers to DG Digital Marketing, Malaga, Spain.
- Country refers to Spain.
- Device means any device that can access the Service, such as a computer, mobile phone, or digital tablet.
Service refers to the Website and all products or services purchased through it.
- Terms and Conditions (also referred to as “Terms”) means these Terms and Conditions, which form the entire agreement between you and DG Digital Marketing.
- Website refers to DG Digital Marketing, accessible from www.dg-digitalmarketing.com
- You means the individual or business accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.
2. ACKNOWLEDGEMENT
These Terms set out the rights and obligations of all users regarding the use of our website and services.
Your access to and use of our services is conditioned on your acceptance of these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you may not access or use our services.
You must be 18 or older to purchase from us.
3. SCOPE OF SERVICES
We offer two categories of services:
3.1 DIY Plans
Basic Plan – Influencer sourcing and research; up to 10 email addresses; niche email template; niche DM script.
Standard Plan – Influencer sourcing and research; up to 20 email addresses; proven email templates; email + DM outreach sequence; one campaign suggestion.
Pro Plan – Influencer sourcing and comprehensive identification; up to 30 email addresses; proven email templates; email + DM outreach sequence; one campaign suggestion; social deliverable guidance; UGC terms & conditions.
3.2 Fully Managed Campaigns
End-to-end campaign strategy, influencer sourcing, briefing, execution, and reporting.
Pricing and scope are agreed in writing before work begins.
4. DIY PLAN TERMS
4.1 Non-Refundable Purchases
All DIY plans are custom research products delivered digitally. Once purchased, they are non-refundable under any circumstances, including non-use or change of mind.
4.2 Delivery
Delivery will be made via email within the agreed timeframe following cleared payment (typically within 5 working days).
4.3 No Guarantee of Influencer Response or Collaboration
We provide verified and relevant influencer contacts at the time of delivery. However, we cannot guarantee that influencers will respond, agree to work with you, or deliver specific commercial results. Influencers are independent third parties, and their willingness to collaborate depends on factors beyond our control, including budget, brand fit, and availability.
4.4 Usage Rights
The influencer contact lists, templates, and scripts provided are for your business use only. You may not resell, share publicly, repackage, or distribute them without our written consent.
5. FULLY MANAGED SERVICE TERMS
5.1 Onboarding Fee
A non-refundable onboarding fee of $ is payable in full before any work begins. This covers strategy development, influencer sourcing, briefing documents, and campaign planning.
5.2 Monthly Fees
Campaign management fees are payable monthly in advance. Services will not commence or continue without cleared payment.
5.3 Minimum Term
A minimum commitment of [3 months] applies unless otherwise agreed in writing.
5.4 Client Responsibilities
You must:
- Provide accurate brand, product, and campaign information.
- Approve outreach copy and influencer selections within agreed timeframes.
- Ensure timely provision of any required product samples to influencers.
- Delays caused by you may impact campaign delivery dates, and we are not responsible for missed opportunities caused by such delays.
5.5 Campaign Outcomes
We will deliver the agreed campaign plan, outreach, and reporting. We do not guarantee specific influencer participation, sales, or return on investment, as these depend on market conditions and independent influencer choices.
6. GENERAL BUSINESS PROTECTION
6.1 Intellectual Property
All templates, strategies, documents, and other materials created by us remain our intellectual property unless explicitly transferred in writing. You are granted a non-exclusive, non-transferable licence to use them solely for your business.
6.2 Limitation of Liability
Our liability is limited to the total amount paid to us for the service in question. We are not liable for indirect, incidental, or consequential losses, including lost sales or profits.
6.3 Force Majeure
We are not liable for delays or non-performance caused by events beyond our reasonable control, including platform changes, algorithm updates, strikes, or illness.
6.4 Portfolio Rights
Unless agreed otherwise in writing, we may reference your campaign in our portfolio, case studies, or marketing materials, without revealing confidential commercial details.
7. LINKS TO OTHER WEBSITES
Our Service may contain links to third-party websites. We have no control over and assume no responsibility for their content, policies, or practices.
8. “AS IS” AND “AS AVAILABLE” DISCLAIMER
The Service is provided without warranty of any kind, whether express or implied. We do not guarantee that the Service will meet your requirements, operate without interruption, or be free from errors or harmful components.
9. GOVERNING LAW AND DISPUTES
These Terms are governed by the European laws. Any disputes will first be attempted to be resolved informally before legal proceedings.
10. CHANGES TO THESE TERMS
We reserve the right to change these Terms at any time. Continued use of our services after changes are posted means you accept the updated Terms.
Contact Us:
DG Digital Marketing
Email: [email protected]
